Tasmanian Dairy Products
Malcolm Flint | Reliability Manager
"I would like to thank your team for the quick turnaround of the recent maintenance work required on our MVR 710kw fan motor. The problem as you know was alerted to us by the vibration analysis on our equipment that is completed three monthly by your team. As this was done in the peak of our season and with a strict time frame it was reassuring to have you experienced guys to safely perform the work. As we have several different drives on site and limited down time for repairs the preventative maintenance program we have in place with Alpha allows for early detection of potential failures. Again I would like to thank you company for your support during the year."
MMG Limited, Rosebery, Tasmania, Australia
Nigel Coulson | Concentrator Electrical Co-Ordinator
"I am writing the email to pass on my thanks to Alpha for the continued support that you have given us overtime here at Rosebery. WEG is our current and has been our preferred motor of choice for quite some time in the concentrator with a very good record. (motors ranging from .75KW to over 500KW). We also have some WEG drives installed and the response and support we have been given from both Alpha and WEG in regards to any questions about maintenance, upcoming projects or troubleshooting has been quick and of helpful nature. Knowing that we have a branch of knowledgeable and trained technical support and trades people based in Burnie is reassuring for a quick turnaround if we were to have any issues with not only WEG equipment but others brands as well here in Rosebery I look forward to continuing our partnership into the future."
Grange Resources Tasmania, Savage River Operation
David Guy | Maintenance Superintendent - Concentrator
"Many thanks to Alpha Electrics for your ongoing continued support to Grange Resources Savage River. Since 2006 WEG have been the electric motor of choice for the Concentrator at Grange including the major mill motor upgrades of 2008 and 2012 with four 2.5MW HV Motors on the main grinding mills, and the current project of upgrading the 2.25MW HV Motor on one of the ball mills. Alpha and Weg have provided breakdown assistance and maintenance services over the years that have delivered Grange good value and increased reliability. Sales, service and technical support is second to none with regards to other options within Tasmania. We can always be rest assured that help is only a phone call away with Alpha no matter what time of the day or night, and being within close distance to the mine site is an added bonus. We look forward to continuing the business relationship well into the future."
Unity Mining Limited, Queenstown Tasmania
Frank Pfab | Electrical Superintendent
"We have been using Alpha Electrics at the Henty Gold mine as one of our preferred repairers and suppliers for the last 17 years. we have always found them to be very obliging and professional in their approach to helping us out, and on many occasions we have relied on them to go over and above what would normally be expected of them to reduce our unplanned downtime. Their knowledge, application and experience has been much appreciated by the Electrical team at Henty over this time. It is comforting to have bussiness like there’s we can call and rely on when we need extra help or specialised equipment and repairs. They have worked on our main critical equipment and we have always had good reliability out of all of their work. From our large DC winder Motors, Sag mill motors ,main and secondary vent fan overhauls down to our small Davey water pumps they look after them all and we are sure this alliance can continue into the future."
Hobart City Council, Hobart Tasmania
Mike Street | Director Civic Solutions
"On Friday 15th August 2008, The Hobart City Council experienced a significant pump failure emergencyat the Sandy Bay No 2 Sewer Pump Station located within the Lower Queenborough Oval in Sandy Bay. At the recent debrief to evaluate the review the management of the emergency, the very important role played by your staff within Kingstoon office of Alpha Electrics was highighted. Their involvement was instrumental in the Council being able to restore to full operating capacity within thirty six hours of the onset of the emergency. This letter is by way of acknowledgement of their efforts and our appreciation of the quality of service your company provides and the way business is condicted. Please accept our thanks for the prompt services provided during the Sandy bay Pump Station energency in the after hours overnight and on the weekend. The Council's response to these types of operational emergencies relies on companies sucha s Alpha Electrics to assist in meeting the expectations of our customers and the environmenta; regulators. Please pass on our appreciation and thanks to your employees in the Kingston Office."